Privacy Policy

Stillpoint Jindabyne
Est. 2026 by Mary Brock
ABN: 85356036565

This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website www.stillpointjindabyne.com.au or directly from you.


Please read this Privacy Policy carefully.  Please contact us if you have any questions.  

Your providing us with personal information indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it.
If you do not wish to provide personal information to us, then you do not have to do so; however, it may affect your use of this Site or any products and services offered on it.

Privacy Policy

Effective Date: 31/07/2026

At Stillpoint Jindabyne, we respect your privacy and are committed to protecting the personal information you share with us. We understand that trust is an important part of your experience with us, and we are committed to handling your information with care, transparency and respect.

1. What Information We Collect

Depending on how you interact with Stillpoint Jindabyne, we may collect personal information including:

  • Your name

  • Email address

  • Telephone number

  • Postal address (where required)

  • Emergency contact details

  • Booking and attendance information

  • Information you provide through enquiry forms

  • Newsletter subscription details

  • Payment information (processed securely through third-party payment providers)

  • Health or wellbeing information that you voluntarily provide where relevant to your participation in classes, workshops or appointments.

2. Why We Collect Your Information

We collect personal information to:

  • Manage bookings and appointments

  • Communicate with you about your classes, workshops or sessions

  • Provide a safe and appropriate experience

  • Respond to enquiries

  • Send newsletters or updates where you have chosen to receive them

  • Improve our services

  • Meet our legal and business obligations.

3. Independent Practitioners

Many practitioners working from Stillpoint Jindabyne operate as independent businesses.

Where you book with an individual practitioner, information relevant to your appointment may be shared with that practitioner so they can safely and professionally provide their services.

Each practitioner is responsible for managing client records in accordance with their own professional and legal obligations.

4. Payment Information

Payments made through our booking system are processed securely by trusted third-party providers.

Stillpoint Jindabyne does not store your complete credit card or payment details.

5. Storage and Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure.

Information may be stored securely using trusted online booking, email and business management systems.

6. Marketing Communications

If you subscribe to our newsletter, we may occasionally send information about classes, workshops, events or other offerings.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

7. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.

You can adjust your browser settings to refuse cookies if you prefer.

8. Access and Correction

Information: You may request access to the personal information we hold about you or ask us to correct inaccurate information by contacting us, as set out in the Privacy Act 1988 (Cth).  An administrative fee may be payable for the provision of information.  We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.


Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes.  We will respond to any request within a reasonable time.  We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.

9. Changes to this Policy

We may update this Privacy Policy from time to time.

The current version will always be available on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Stillpoint Jindabyne

Email: mary@stillpointjindabyne.com.au

Website: www. stillpointjindabyne.com.au

11. Client Confidentiality

We respect the confidential nature of therapeutic and wellbeing services. Information shared with your practitioner during consultations or classes is treated confidentially and managed by that practitioner in accordance with their professional, ethical and legal obligations.

Sincerely

Mary Brock

Founder